₹18,000/month walks out as no-shows. Keep your 6pm OPD calm.
cutQ lets patients check in on WhatsApp via QR so your waiting room stays calm. Automatic reminders confirm appointments without your front desk making calls, and follow-up nudges bring patients back at the right interval.
Patient engagement that triggers automatically based on care context
"Our 6pm OPD used to be a warzone - patients standing, reception overwhelmed, the doctor running behind. Now patients check in on WhatsApp, wait comfortably until their turn, and the waiting room never looks packed."
— Neha, clinic manager, Hyderabad (Early Access)
Wasted OPD slots, overwhelmed reception, and patients who never return.
Based on interviews with 12 clinics in Hyderabad (early access).
- 15 patients in a waiting room built for 8 - some standing, some leaning against the wall
- Reception is on phone calls confirming tomorrow while managing today's walk-ins
- Dr. Sharma's 5:30 patient didn't show - the slot stays empty while walk-ins wait
- A follow-up patient waits 50 minutes, gets frustrated, and leaves without rescheduling
- Doctor finishes late with no idea how many patients walked out during the evening rush
- You keep adjusting OPD by intuition, and the same 6pm bottleneck repeats every week
- Patients check in via QR at reception and get WhatsApp tokens with ETAs
- Tomorrow's patients confirm on WhatsApp the previous evening - unconfirmed slots reopen for walk-ins
- No-show slots get filled by walk-ins within minutes, without front desk scrambling
- Patients who wait too long get flagged so buffer times can be adjusted for next week
- Overdue follow-ups get automatic reminders and rebook before they slip through the cracks
- You see wait-time and load patterns by doctor/hour, then set buffer times with data
A simple workflow your team can run
Pick an industry to see how cutQ handles OPD check-ins, appointments, and follow-ups with WhatsApp ETAs and reminders.
Patients book or walk in
Patients book on the app or scan the QR at reception. No manual register, no calling names across the waiting room.
Patient waits anywhere comfortably
Patient tracks their appointment from the time of booking and can step relax until its time for their turn. cutQ sends a WhatsApp alert with an ETA when the doctor is close to ready.
Auto-reminders, confirmations, and follow-ups
WhatsApp confirmation goes out before every appointment and no-shows get flagged automatically. Post-visit follow-up reminders go at the right interval, and patients can view reports linked to your clinic in the app.
OPD load analytics
See which OPD hours overload your clinic, where delays start, and how long patients actually wait. Adjust schedules and buffer times with data, not guesswork.
The right message at the right time - without your front desk lifting a finger.
Configure it once. cutQ sends the right message based on where the patient is in their care journey.
OPD analytics that makes the waiting room feel calmer.
Clinics are clinically data-driven, but operationally blind. Without wait-time and load data, 6pm OPD chaos repeats every week.
Built for busy OPDs
Run OPD check-ins and appointments from the same screen, with WhatsApp ETAs and reminders that keep patients informed.
Patient Flow Management
See every patient walk-in or booked on one live screen. Know exactly who is next without shouting across the waiting room.
Appointment Slot Control
Set buffer times between appointments, block slots for emergencies, and manage multiple doctors from one dashboard.
Automated Reminders
cutQ sends WhatsApp confirmations the evening before every appointment. Unconfirmed slots reopen automatically for walk-ins.
No-Show Tracking
Every missed appointment is logged. Repeat no-shows are flagged so you can require advance confirmation from them next time.
Post-Visit Follow-Up
Automatically prompt patients to rebook follow-ups at the right interval based on the service or consultation they received.
Peak Hour Analytics
See which OPD hours overload your clinic, where delays start, and how long patients actually wait. Use the data to set buffer times and balance doctor load.
Built for your industry
₹999/month - Clinic Plan. No per-patient commission.
No setup fee. No contracts - cancel anytime. Most clinic tools cost ₹3,000-5,000/month or charge per patient. cutQ gives you queue + appointments + patient engagement + analytics for ₹999/month flat.
Clinic Plan
Book a Free Demo
Tell us about your clinic or practice. We'll show you cutQ running with your OPD schedule and patient flow.