Queues, appointments and targeted offers

Queues cost you lot of money. Even if you never see it.

Customers scan a QR, join on WhatsApp, and get notified when it's their turn. You run walk-ins and appointments from one screen, and cutQ triggers targeted offers automatically to bring people back and increase ticket size.

Offers that trigger automatically based on customer context

At home → "Skip the line today. Join on WhatsApp."In-queue → "Add a quick add-on - ₹99 today only."Long gap since last visit → "Come back this week, get 15% off."
Book a Free Demo
See How It Works
V
Live Queue
Serving Now
A-104
Wait Time
3 min
1
A-105
Waiting
2
A-106
Waiting
3
A-107
Waiting
How it works

A simple flow your staff can run in 10 minutes.

01
Customer scans your QR
Place a QR at the entrance, reception, or counter. One scan starts the journey.
02
Gets a token on WhatsApp
No app download. The customer gets their token and live updates on WhatsApp.
03
Waits anywhere, arrives when called
They can sit, shop, or step out. cutQ alerts them before it's their turn.
04
You see the day as data
Heat maps, peak hours, no-shows, and service times show exactly where to staff up.
The real cost of waiting

Waiting is a revenue leak, not a "crowd" problem.

Based on interviews with 23 high-footfall merchants in Hyderabad (early access).

37%
of customers walk away when they are told the wait is 15+ minutes
Based on interviews with 23 merchants (Hyderabad, early access)
₹49,920
lost per month from walkouts during peak hours
4 walkouts/day x ₹480 avg bill x 26 days (interviews)
2.5x
higher repeat visits when customers get clear turn alerts instead of guessing
Based on merchant interviews (Hyderabad, early access)
0/23
merchants we interviewed tracked their actual busiest hour of the week
Based on interviews with 23 merchants in Hyderabad (early access)
Walkouts during peak hours
Customers who see a physical line at the door leave before you even know they were there.
Avg. 3-7 walkouts/day
No-shows with no warning
Appointment slots go empty, staff stand idle, and you have no way to fill the gap in time.
30% avg no-show rate
Zero data on peak patterns
Without a digital queue, you're staffing by gut feel - overstaffed on slow days, understaffed on busy ones.
Missed optimisation daily
Lost upsell opportunities
Customers waiting with nothing to do are primed to buy. Without a system, that intent walks out with them.
Every wait = missed offer
Without cutQ
  • Peak hour looks crowded, and customers leave quietly.
  • Staff keeps answering 'how long?' instead of serving.
  • Manual tracking of who is next leads to mistakes.
  • No-shows leave empty slots with no time to fill them.
  • Upsell depends on staff remembering to mention it.
  • You staff by gut feel, with no peak-hour visibility.
  • You add staff 'just in case' on the wrong day, and still get crushed during the real rush.
With cutQ
  • Customers scan QR and get turn alerts on WhatsApp.
  • One live screen shows queue + bookings + status.
  • Automated confirmations and reminders reduce no-shows.
  • Cancelled/unconfirmed slots reopen and refill faster.
  • Contextual offers trigger while customers wait.
  • Heat maps show exactly when to staff up this week.
  • Heat maps show the exact day/hour pattern, so you staff up before the rush hits.
Targeted offers engine

Turn every wait into a higher bill, and every gap into a comeback.

Customer is
At home / away
They see
"Skip the line today. Join on WhatsApp."
You get
Footfall without calls
Customer is
In your queue / in-store
They see
"Add this to your basket and get flat 10% off"
You get
Higher ticket size
Customer is
Hasn't visited in weeks
They see
"Come back this week, get 15% off."
You get
Repeat visits
Set it once in your dashboard. cutQ triggers the right offer to the right customer automatically.
Analytics

Stop running your peak hours on gut feel.

Most high-footfall businesses don't have bad analytics. They have zero data. That means every staffing decision and every rush-hour fix is guesswork.

What you think
Weekends are the busiest.
What the data shows
Saturday 6-8pm is 2.8x footfall, but Wednesday 7-8pm has the longest waits (understaffed).
What you do about it
Move 1 shift from slow hours to the real bottleneck window.
What you think
Customers leave because they're impatient.
What the data shows
Walkouts spike after 12 minutes of visible waiting, mostly 7:15-7:45pm.
What you do about it
Trigger turn alerts earlier and reduce crowding before the spike.
What you think
We're staffed fine.
What the data shows
Two roles are idle while one bottleneck is overloaded every day 1-2pm.
What you do about it
Reassign one person for 60 minutes instead of hiring extra.
One wrong staffing day/week = 1 staff shift wasted (₹800) x 4 weeks = ₹3,200/month saved. cutQ is ₹999/month.
cutQ doesn't just show you the data, it acts on it: analytics finds the leak, the queue fixes the flow, and the offers/engagement engine brings people back automatically.
See what your busiest hour actually looks like → Book a demo

Built for high-traffic operations

Run queues and appointments from the same dashboard, with automated turn alerts that keep customers informed.

Invisible Queues

Customers don't have to stand in line. They wait anywhere while their place is held digitally.

Appointment Management

Control slots, staff schedules, and walk-ins from one dashboard. Automatic reminders reduce no-shows.

WhatsApp + QR Check-in

Customers join in seconds via WhatsApp or QR. No app download needed.

Analytics

See the exact day/hour patterns behind your rush. Know where waits and walkouts spike, then fix staffing and timing with data instead of gut feel.

Smart Notifications

Turn alerts and appointment confirmations go out automatically. Fewer calls, fewer complaints.

Targeted Offers

Trigger upsells and win-back offers based on queue state and visit history. Set it once, cutQ runs it for you.

Built for your industry

Pick your business type and see the exact workflow.

₹999/month. Flat subscription. Zero commissions.

Most booking platforms take 15-25% of every transaction. At ₹999/month flat, cutQ pays for itself after just 2-3 extra bookings.

Store Plan

₹999/ month
Cancel anytime. GST invoice included.
What you get:
No setup fee
No contracts - cancel anytime
No commission on bookings - ever
Queue management + appointments + offers + analytics
WhatsApp notifications (QR-first, no app downloads)
Multi-branch dashboard
GST invoice included
Book a Free Demo
Need enterprise pricing or a multi-branch rollout? Let's talk.

Book a Free Demo

Takes less than 15 minutes. We'll tailor the walkthrough to your business type.

See it in your workflow
We fit cutQ into how you already run staff shifts, walk-ins, and appointments.
Built for high-traffic teams
Manage queues, appointments, analytics and offers from one dashboard.
Respectful follow-up
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Or email us at hello@cutq.in