Queues, appointments and targeted offers

Saturday rush should fill chairs. Not leak clients.

cutQ keeps your reception calm even on peak hours. Clients scan a QR, get a WhatsApp token, and wait at the cafe next door instead of standing at your counter. You manage walk-ins + appointments in one view, reminders cut no-shows, and lapsed clients come back through automatic offers.

Offers that trigger automatically based on client context

Away → "Your favourite stylist has a 3pm slot today. Book on WhatsApp."In-queue → "Add a hair spa — ₹199 today only."Lapsed → "It's been 6 weeks. 15% off this week."
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See How It Works
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Live Queue
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"Saturday pe pehle reception full drama tha. Clients crowd dekh ke straight out ho jaate the. Ab QR scan karke WhatsApp pe token milta hai, aur main stylist ka day actually plan kar paata hoon."

— Arjun, salon owner, Hyderabad (Early Access)

The real cost of waiting

In a salon, waiting isn't "inconvenience". It's lost revenue per chair.

Based on interviews with 21 salon owners in Hyderabad (early access).

33%
of walk-ins leave when they see 3+ people already waiting at reception
Based on interviews with 21 salon owners in Hyderabad (early access)
27%
average no-show rate on high-value services like colour, keratin, and bridal trials
Based on interviews with 21 salon owners in Hyderabad (early access)
₹31.2k
lost per month from walkouts alone during peak hours
3 walkouts/day x ₹400 avg bill x 26 working days (interviews)
73%
salon owners we interviewed couldn't name their actual busiest hour of the week
Based on interviews with 21 salon owners in Hyderabad (early access)
Saturday walkouts
Clients (especially families) won't stand in a cramped reception. They leave quietly.
Crowd = walkout
No-shows on colour/keratin
45-90 minute slots get wasted with no warning. Chair sits empty, staff still gets paid.
High-value slots wasted
Stylists sitting idle
The next client is nearby but doesn't know they're next. Minutes keep slipping.
Idle time adds up
Lapsed clients disappear
No system to bring regulars back before they switch salons. You notice too late.
No win-back trigger
Without cutQ
  • Clients see 4 people waiting at reception and walk straight out
  • The register has names crossed out - nobody confirmed the 2pm colour slot
  • A stylist finished 10 minutes ago but the next client is at the cafe next door and has no idea
  • You're guessing whether to call in an extra stylist for the evening rush
  • A regular client who hasn't come in 2 months? Nobody even noticed she stopped coming
  • You call an extra stylist on the wrong day, and still lose walk-ins during the real Saturday spike
With cutQ
  • Clients scan the QR, get a WhatsApp token, and wait at the cafe or browse nearby shops
  • 2pm colour clients get a WhatsApp reminder the previous evening and confirm in one tap
  • Riya gets a "You're next - 3 minutes" alert on WhatsApp and walks in exactly on time
  • The dashboard shows Saturday 5-8pm is consistently packed, so the extra stylist is already scheduled
  • A client who disappeared 2 months ago gets an automatic "We miss you - 15% off this week" and rebooks
  • Heat maps show exactly when chairs go idle vs overloaded, so you staff the right hours

A simple workflow your team can run

Pick an industry to see how cutQ handles walk-ins and appointments with WhatsApp/QR check-in and live turn alerts.

1

Set up your service menu + stylist schedules

Publish your services so clients can browse and book the right slot. Configure working hours and stylist availability so walk-ins and appointments don't clash.

2

Clients book or walk in (without crowding reception)

Clients book on the app or scan your QR to join the walk-in line on WhatsApp. Your team runs the day from a single live screen without shouting names or answering "kitna time?".

3

Targeted offers bring clients back (and increase add-ons)

Create offers based on context like last visit, current booking, and visit frequency. Set it once. cutQ sends the right message automatically.

4

See your peak patterns

Heat maps show which days and hours spike, where no-shows happen, and which services eat time. Staff up properly and stop running on gut feel.

Analytics

Analytics that fills chairs by fixing your week.

Most salon owners don't have data. They have vibes. That's why stylists sit idle on slow days, and Saturday still feels chaotic.

What you think
Saturday is always the busiest.
What the data shows
Saturday 4-7pm is packed, but Sunday 11am-1pm has higher walk-ins and is consistently understaffed.
What you do about it
Shift one stylist earlier on Sundays. Reduce walkouts without adding headcount.
What you think
I need one more stylist.
What the data shows
One stylist is overbooked 6-8pm, another is idle Tuesday 12-3pm (chair utilization mismatch).
What you do about it
Move one shift. Stop paying idle days.
What you think
Clients just stop coming.
What the data shows
First-time clients go quiet after 6 weeks, especially after haircut-only visits.
What you do about it
Auto-trigger a win-back offer and bring them back before they switch salons.
One wrong staffing day/week = stylist idle day (₹800) x 4 weeks = ₹3,200/month saved. cutQ is ₹999/month.
Analytics finds the slow days and peak spikes, the queue keeps Saturdays calm, and the offers engine reactivates lapsed clients automatically.
Find out which hour is silently leaking your walk-ins → Book a demo

Built for Saturday rush

Run walk-ins and appointments from the same screen, with WhatsApp alerts and reminders that keep clients on time.

Invisible Queues

Clients wait at the cafe or keep shopping while their place is held digitally. No crowded reception.

Appointments + Walk-in Management

Control slots, stylist schedules, and walk-ins from one screen. Auto-reminders cut no-shows.

WhatsApp + QR Check-in

Clients join in under 10 seconds via WhatsApp or QR. No app download. No signup forms.

Stylist & Chair Analytics

See which stylists are overloaded vs idle, which hours go dead, and which services eat time. Fix rosters and chair utilization with real numbers, not guesses.

Smart Reminders

WhatsApp confirmations go out the evening before appointments. Unconfirmed slots can reopen for walk-ins.

Targeted Offers

Location-aware, visit-aware offers that trigger without your staff doing anything.

Built for your industry

Salons
Clinics
Food Courts
Retail Stores
Government Offices
Banks
Be among the first salons in your city to go live.
No hardware neededGST invoice includedUPI & card payments accepted
GST invoice auto-generated on every paymentAccept UPI, net banking, and cards via RazorpayWhatsApp-first notifications — no app download needed

₹999/month - Salon Plan. Zero commissions.

No setup fee. No contracts - cancel anytime. Urban Company takes 15-25% per booking. At ₹999/month flat, cutQ pays for itself after 2-3 clients.

Salon Plan

₹999/ month
No setup fee. Cancel anytime. GST invoice included.
Everything included:
Queue + walk-ins
WhatsApp notifications
Appointments (slots, staff schedules, reminders)
Targeted Offers (location + visits/revisits)
Analytics
Multi-branch command
Priority support
Book a Free Demo
Need enterprise pricing or a multi-branch rollout? Book a Free Demo and we'll tailor it.

Book a Free Demo

Tell us about your salon. We'll show you cutQ running with your actual services and schedule.

We demo with your actual services
We'll show you cutQ running with your real service menu and Saturday schedule.
Built for salons (not generic bookings)
Manage walk-ins, appointments, reminders and offers from one live screen.
Respectful follow-up
We only contact you about cutQ. No spam, no data selling.
By submitting this form, you agree that we may contact you about cutQ. We never sell your data.
Or email us at hello@cutq.in