Contact Us

This page provides official contact, business, support, and escalation details for Zopeo. For sales, onboarding, technical support, billing questions, policy requests, or compliance enquiries, please use the channels below.

Legal business details

Sai Varun Thupakula
sole proprietor, operating as "Zopeo"
Brand name: Zopeo
Business type: Individual / Sole Proprietorship
GST status: Not registered for GST

Registered / operating address

2-108/3/25/A, Sri Sai Enclave - 2, Boduppal, Hyderabad - 500092
Hyderabad, Telangana, India

Business overview

Zopeo is a B2B software platform for Indian merchants. It helps businesses retain customers through digital memberships, merchant-approved offers, a loyalty wallet, appointments, catalogue, staff tools, and analytics. Merchants pay Zopeo a flat monthly software subscription. Zopeo charges no commissions or per-booking fees, does not charge end customers directly, and does not hold customer funds.

Business category

Software / SaaS / IT Services / Business Services

Customer support

Email: hello@zopeo.in
Phone: +91 9398246049
Support hours: Monday to Saturday

Billing and payment support

For invoice questions, subscription issues, payment confirmation, cancellation requests, or refund requests, email hello@zopeo.in with your registered business name, contact number, invoice or payment reference, and a short description of the issue. Approved refunds are processed through Razorpay or the applicable payment partner to the original payment method.

Response timeline

We aim to acknowledge support and billing requests within 1 business day during support hours. Resolution time depends on the nature of the request, account verification, payment partner timelines, and information provided by the merchant.

Demo and sales enquiries

To request a product walkthrough, onboarding discussion, or merchant plan information, email hello@zopeo.in with your business name, city, business type, and preferred contact time.

Privacy and legal requests

For privacy, data access, correction, deletion, legal notice, or compliance-related requests, contact us at hello@zopeo.in. Please include enough information for us to verify the relevant account or request.