4 customers walked away during today's lunch rush. You didn't even notice.
cutQ gives every customer a WhatsApp token via QR so they can sit down instead of standing at your counter. You ping them when food is ready, and upsells trigger automatically during the wait. No app download. No shouting token numbers.
Upsells that trigger automatically based on order + wait time
"Lunch used to be 45 minutes of pure chaos - customers shouting, wrong orders, people walking away. Now they scan, sit down, and we WhatsApp them when it's ready. We even push combo upgrades during the wait - that alone covers the subscription."
— Faizan, outlet partner, Hitech City, Hyderabad (Early Access)
Lunch rush is a revenue leak, not just a crowd problem.
Based on conversations with 15+ outlet operators in Hyderabad (early access).
- 12 people at the counter. 4 see the crowd and walk to the stall next door
- A customer shouts "bhaiya mera order?" for the third time - staff cannot hear over the noise
- Two orders get swapped at pickup - one customer is angry, the other already left
- One counter is slammed while another is empty, but there is no way to rebalance in real time
- Customers finish and leave. You have no idea who they are or whether they will ever come back
- You add staff after the line forms, and still lose walkouts in the same rush window daily
- Customer scans QR and gets a WhatsApp token: "Your order is #47. We will ping you when it is ready."
- They grab a table and wait. During the wait: "Upgrade to a combo - ₹79 more." Tap yes
- Kitchen marks #47 ready. WhatsApp alert goes out. Customer walks straight to pickup - no shouting
- Dashboard shows which counter is overwhelmed so you can shift staff in real time
- If they have not returned in 2-3 weeks, cutQ sends "20% off this week" automatically
- Peak-time data shows the exact 45-90 minute crush window, so you staff up before it hits
A simple workflow your team can run
See how cutQ handles orders with QR + WhatsApp tokens, pickup alerts, and upsells during the wait.
QR at every counter
Customer scans the QR at your counter and gets a WhatsApp token instantly. No app download. No standing in line.
Customer waits anywhere in the food court
They grab a table, browse other stalls, and scroll their phone. cutQ pings them when food is 2 minutes from ready.
Upsell while they wait
cutQ automatically pushes a combo upgrade, dessert add-on, or loyalty discount based on their order and wait time. No staff effort.
Rush-hour analytics
See which counters and time windows create the longest waits. Staff up before the rush, not during it.
Turn 3 minutes of wait time into ₹79 of extra revenue.
Set the offer once. cutQ triggers it based on the customer's order, wait time, and visit history.
Rush-hour analytics that stops walkouts before they happen.
Food court ops run on noise and instinct. Without data, you don't know when walkouts spike, which counter is choking, or what to fix first.
Built for lunch rush
Run tokens and orders from the same dashboard, with automated WhatsApp pickup alerts that keep customers informed.
Live Token Display
Every customer gets a WhatsApp token. Your kitchen sees the live queue on one screen. No paper chits, no shouting order numbers.
Order-Ready Notifications
Automatically notify the customer on WhatsApp when their order is ready for pickup. Reduce counter crowding significantly.
Multi-Counter Management
Running 2–3 outlets in the same food court? Manage all of them from one dashboard with a single login.
Upsell During Wait
Configure add-on offers that trigger automatically while the customer waits based on their order, wait time, and visit history.
Peak Time Heat Maps
Know the exact 45-90 minute crush window, which counter gets overwhelmed, and where walkouts spike. Rebalance staff before the rush, not after the line forms.
QR + WhatsApp Check-in
No app download needed. Customer scans the QR at your counter and joins via WhatsApp in under 10 seconds.
Built for your industry
₹999/month per outlet. No commission on orders.
No setup fee. No contracts - cancel anytime. Zomato and Swiggy take 20-30% per order. cutQ is ₹999/month flat - keep your margins.
Outlet Plan
Book a Free Demo
Tell us about your food court or outlet. We'll show you cutQ running with your menu, counter setup, and pickup flow.